Exteal monitor connected to laptop stays black

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I have a MSI GE62 6QD Apache Pro (that is my laptop full name) and it only has an HDMI port.

I had desktop PC before with a monitor (It is a Acer S220HQL) but the connector is only a DVI-D port. So, I purchased a 'DVI to HDMI' convertor.

Once it's all connected, my laptop recognizes the monitor (I see it in Device Manager) but the monitor stays black.

Any idea how to fix?

Thank you Kind regards,

Anthony

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